Service & Quality

From drawing to downtime-free operation.

Six decades of mining-casting experience condensed into a single, repeatable service workflow — covering technical consulting, manufacturing, delivery and field support.

Service Flow

A six-step playbook for every order.

01

Consult

Application engineer captures duty, geometry and tonnage targets.

02

Specify

Material, hardness profile and dimensions verified against mine data.

03

Manufacture

Casting, heat-treatment and machining in our integrated facility.

04

Inspect

Mechanical, chemical and NDT verification before despatch.

05

Deliver

Packaged for export with full documentation and logistics support.

06

Support

On-site installation guidance and lifecycle performance review.

On-site engineering surveyQuality team
Guarantees

Four commitments behind every casting.

01

Quality Assurance

We have mastered the industry's leading wear-resistant material, smelting, casting and heat-treatment know-how. Every order is governed by a documented quality plan.

02

On-Site Survey

Our engineers travel to your mine to survey wear patterns, mill geometry and operating conditions — then optimise the next-generation product accordingly.

03

After-Sales Service

Dedicated after-sales team tracks performance, schedules visits and supplies replacement parts to minimise downtime.

04

Long-Term Partnership

From large package contracts with JCC mines to spot orders for international clients — we treat every project as a long-term partnership.

Future Outlook

Scaling capacity, deepening service.

  • Annual production-and-sales centre for 50,000 t high-chromium balls + 20,000 t forged/rolled balls
  • Annual production-and-sales centre for 16,000 t wear-resistant castings
  • Grow and strengthen package maintenance services (labour + materials) for JCC Group mines
Discuss a Partnership